Frequently Asked Questions
Get answers to common questions about medical billing services
Pricing & Costs
Medical billing services typically cost between 4-10% of collected revenue, depending on practice size, specialty, and claim volume. Some companies charge a flat monthly fee ranging from $1,000-$5,000.
At Medical Billing Group, we offer competitive percentage-based pricing that ensures you only pay when you get paid. This aligns our incentives with yours - we're motivated to maximize your collections.
Contact us for a free customized quote based on your practice's specific needs.
Outsourcing medical billing often provides better results for most practices. Key benefits include:
- Reduced overhead costs - No salaries, benefits, training, or software expenses
- Access to certified experts - Specialized knowledge in coding and payer requirements
- Improved collection rates - Professional follow-up and denial management
- Faster claim submission - Claims submitted within 24 hours
- Better denial management - Expert appeals and resubmissions
Studies show outsourced billing can increase collections by 5-15% while reducing billing costs by 30-40%.
Services & Process
Revenue Cycle Management (RCM) is the complete financial process healthcare providers use to track patient care episodes from registration to final payment.
The RCM process includes:
- Patient scheduling and registration
- Insurance verification and eligibility
- Charge capture and coding
- Claim submission
- Payment posting
- Denial management and appeals
- Patient billing and collections
Effective RCM maximizes revenue while minimizing the time between service delivery and payment.
Physician credentialing typically takes 60-180 days (2-6 months) depending on the insurance payer and completeness of documentation.
Typical timelines by payer type:
- Medicare: 60-90 days
- Medicaid: 90-120 days
- Commercial payers: 90-180 days
We handle the entire credentialing process, including application submission, follow-ups, and corrections, to ensure the fastest possible approval. Learn more about our credentialing services.
We submit claims within 24 hours of receiving complete encounter data, 7 days a week.
Electronic claims are transmitted daily to clearinghouses and payers. Fast claim submission is critical for:
- Maximizing cash flow
- Avoiding timely filing denials
- Reducing accounts receivable days
We also follow up on unpaid claims within 30 days to ensure prompt payment.
We provide medical billing services for all healthcare specialties including:
- Primary Care & Internal Medicine
- Family Practice
- Psychiatry & Psychology
- Mental Health & Counseling
- Cardiology
- Orthopedics
- Dermatology
- Optometry & Ophthalmology
- Pediatrics
- OB/GYN
- Urgent Care
- And many more...
Our certified billers have experience with specialty-specific coding and payer requirements.
Denials & Collections
Common causes of claim denials include:
- Incorrect patient demographic information
- Coding errors (wrong CPT, ICD-10, or modifier codes)
- Missing prior authorization
- Duplicate claims
- Timely filing issues
- Coordination of benefits errors
- Non-covered services
Claims can be reduced by 30-50% through proper insurance verification, accurate coding, clean claim submission, and proactive denial management.
Our team achieves a 98% first-pass claim acceptance rate through rigorous quality checks before submission.
Security & Compliance
We maintain strict HIPAA compliance through multiple security measures:
- Encrypted data transmission - SSL/TLS for all communications
- Secure cloud systems - AES-256 encryption for data at rest
- HIPAA-trained staff - Regular compliance training
- Business Associate Agreements - Signed BAAs with all clients
- Regular security audits - Annual risk assessments
- Access controls - Role-based permissions and audit logs
- Secure disposal - Proper destruction of PHI
All our processes meet or exceed HIPAA Security Rule requirements.
Getting Started
We provide comprehensive monthly reports including:
- Revenue summary and collection rates
- Accounts receivable aging (by payer and patient)
- Claim status reports
- Denial analysis and trends
- Payment posting summary
- Practice performance metrics
- Customized reports based on your needs
You'll have complete visibility into your practice's financial health at all times.
Yes, we integrate with most major practice management and EHR systems including:
- AdvancedMD
- Athenahealth
- DrChrono
- eClinicalWorks
- Kareo
- NextGen
- Practice Fusion
- And many others
If you don't have billing software, we can recommend and help implement a solution based on your practice size and specialty needs.
Still Have Questions?
Contact us for a free consultation. We're happy to answer any questions about your specific billing needs.